Our Pledge
Pledge of Performance
As a Trusted Choice® agency, we are identified as an insurance and financial service company with connections to various organizations and a dedication to quality service. These connections allow us to give our customers affordable prices, comprehensive product options, and unmatched advocacy.
Part of being a Trusted Choice® agency means that we are committed to you, our client. We pledge to see and treat you as an individual, not just a policy number.
We promise to:
- Partner with you to discover the best insurance and financial options for you, your business, and your family. We will use our connections with multiple companies to provide the best products.
- Carefully lead you through a claim so that it is processed quickly, resulting in a fast and fair outcome.
- Assist you in solving any issues pertaining to your policy or your account.
- Provide the coverage and option details our agency can offer you when asked.
- Address your requests swiftly, which includes replying to emails and phone messages.
- Offer services for our customers 24 hours a day, seven days a week. These services include phone numbers for emergencies, account access over the internet, call centers, and email.
- Employ our expertise and relationships with multiple companies to create your ideal coverage.
- Provide all employees with ongoing education, ensuring they are fully trained when helping you.
- Communicate courteously and respectfully.
- Do business ethically and conscientiously.
We promise all of this to you, our customers. If we do not keep any part of our promise, please notify us, and we will take the necessary actions.